How we manage your property, end to end.
From onboarding to ongoing management. Every step coordinated, every detail in your portal.
One signature to switch. We do the rest.
You sign one agreement. We handle the handover from your current manager:
- Records and property files
- Keys
- Healthy Homes documentation
- Insurance details
- Bond paperwork from Tenancy Services
Your tenant gets a warm bilingual introduction, and knows who to contact from day one. And we're on a 30-day rolling agreement, so leaving us is just as easy.
The lifecycle, stage by stage.
Onboard your property
Week 1We assess your property and identify any Healthy Homes gaps before listing. Professional photos at cost, no markup. Your property goes live on Trade Me, realestate.co.nz, and our site. Your portal login is ready from day one.
Select the tenant
Week 2-3The most important decision is who lives in your house. We screen every application: a credit check for financial reliability, a Tribunal-order search for past disputes, and reference checks with previous landlords and employers. A shortlist reaches you in the portal. You make the final call.
Manage, month to month
OngoingRent collection and arrears management. Monthly statements and disbursements via a segregated, audited trust account. Compliance monitoring across the RTA, Healthy Homes, and meth regulations. Lease renewals and bilingual communication with tenants.
Inspect, on schedule
QuarterlyRoutine inspection $50 +GST per visit, quarterly, with a written photo report to your portal. Ingoing inspection $120 +GST documents condition at move-in. Outgoing inspection $120 +GST compares against the ingoing report at move-out.
Maintain, transparently
As neededRoutine maintenance under about $350 auto-proceeds so small jobs aren't delayed. Anything above that, you approve via the portal with a 48-hour timeout before we escalate. Contractor cost + 10% margin, and the 10% prints on every invoice.
Handle after-hours
24/7After-hours calls are received and triaged as part of the service, no charge for the call itself. If a contractor needs to attend, that's an emergency callout: contractor cost + 10% margin (+GST on the margin). You'll see the full breakdown in your portal.
Your own digital experience. No asking, no waiting.
Everything about your property sits behind one login, updated as it happens. When you need information, it's there. When a decision needs you, you make it.
Information when you need it
Statements, inspection reports with photos, maintenance progress, rent history. Check anything about your property from your phone, any hour. No calling, no chasing, no waiting for someone to get back to you.
Compliance, always visible
Healthy Homes, insurance, smoke alarms, bond status. Every compliance requirement is tracked digitally and visible at a glance. When something needs attention, it's flagged with a clear action.
Your decisions, when they matter
Pick your tenant from a screened shortlist with credit checks, Tribunal history, references, and employment verification. Review the results, rank your preferences, and confirm. The final call is yours.
One login, the full picture
Every action on your property is logged: every inspection, every statement, every maintenance job, every compliance check. A complete, searchable timeline behind one login.
Want to see it for yourself?
Get in touchYour rent doesn't take a holiday.
Most property managers close over Christmas. Rent collection and disbursements pause for weeks. Our systems run year-round, so your rental income keeps arriving on schedule.